Concord is the North Carolina city northeast of Charlotte. Concord is a separate city; do not assume Charlotte Water procedures or ownership boundaries apply to the address. Identify the responsible utility and whether the suspected loss is on the private supply. Bring usage dates and observations from fixtures or irrigation so the investigation starts with the full demand picture.
If a utility adjustment is being considered after repair, ask that provider about its current process and required records. For Concord, call (323) 916-2854 with the complete address, the symptoms and the person authorized to approve the work. Confirm the requested service, assessment charge and appointment availability before booking.
Review high water bill leak diagnosis and water line leak repair for the relevant diagnostic or repair choices. The service guide explains other plumbing leak work. [Charlotte Water responsibility guidance](https://www.charlottenc.gov/water/Water-Quality/Lead-and-Copper) applies to its own connections; verify the provider and boundary for the property.
Slab Leak Detection in Concord — Local Notes
- •If a utility adjustment is being considered after repair, ask that provider about its current process and required records.