Rerouting changes the path of a water-supply line so the damaged buried segment can be taken out of service. The assessment should establish which fixtures the old line serves and whether a suitable new route exists. Ceiling spaces, walls, cabinets and service access affect the design. A bypass should not be proposed merely because the leak is difficult to hear; the affected circuit and the new connections need to be understood.
Ask how the unused section will be isolated and what openings the new route requires. Review pipe sizing, compatible materials, support, protection and access for future maintenance. Temperature exposure and other site conditions need property-specific consideration. Compare the plumbing scope with drywall and decorative repairs, then request the testing and handover information before agreeing to work.
For a Charlotte-area request, call (323) 916-2854 with the exact address and the symptoms or work you want assessed. Confirm the requested service, assessment charge and appointment availability. Related information: whole house repiping, Charlotte-area guides and [Charlotte Water troubleshooting](https://www.charlottenc.gov/water/Customer-Care/Fixes-Troubleshooting).
How it works
- 1
Define the affected system
Affected-circuit identification. Describe the symptoms and the exact property.
- 2
Review the findings and choices
Discuss alternative route review and the limits of the proposed assessment.
- 3
Confirm the full scope
Agree on availability, price, access, testing and restoration before booking work.
Pricing
The price depends on the assessment, access, pipe condition, materials and agreed work. Confirm charges, exclusions, testing and surface restoration before approving the scope.